Privacy Policy
Last updated: April 23, 2025
At MyBusTicket, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Data
We may collect personal identification information, including but not limited to:
- Name
- Email address
- Phone number
- Billing address
- Payment details
Usage Data
We may also collect information on how the service is accessed and used. This usage data may include:
- Your computer's Internet Protocol address (e.g., IP address)
- Browser type and version
- Pages of our service that you visit
- Time and date of your visit
- Time spent on those pages
- Search queries and results
- Other diagnostic data
Location Data
We may use and store information about your location if you give us permission to do so. We use this data to provide features of our service and to improve and customize our service.
How We Use Your Information
MyBusTicket uses the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer
Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database.
Disclosure of Data
We may disclose your personal information in the following situations:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
- The right to access, update or delete the information we have on you
- The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
- The right to object to our processing of your personal data
- The right of restriction - the right to request that we restrict the processing of your personal information
- The right to data portability - the right to be provided with a copy of your personal data in a structured, machine-readable format
- The right to withdraw consent at any time where we relied on your consent to process your personal information
Please note that we may ask you to verify your identity before responding to such requests.
Children's Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us are aware that your child has provided us with personal data, please contact us. We will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@mybusticket.com
- By visiting the contact page on our website: Contact Us
- By mail: MyBusTicket, 123 Bus Terminal Road, New York, NY 10001, United States